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Business Development Support Coordinator

27 days ago 2025/08/09
Full time
100-499 Employees · Non-profit Organization
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Job description

Job Title: Business Development Support Coordinator

Salary: Competitive + Benefits

Location: Dubai

Contract: Two Year Fixed Term Contract, Full Time


Shape the Future of Education with Us in Dubai!


Are you passionate about education and data-driven commercial strategy? Join us at Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. With a legacy of excellence and an unwavering commitment to quality, we support educational advancement on a global scale. Our Dubai office is ideally located in the heart of Business Bay, placing you at the centre of a vibrant business hub.

As Business Development Support Coordinator, you will report into the META Business Development Director and join a high-performing commercial team that is instrumental to our continued success at Cambridge English. This is not a simple administrative role – we are looking for a high-performing commercial operator with sharp analytical instincts and strategic thinking.


About the role

As the Middle East, Africa, Türkiye (META) Business Development Support Coordinator, you will provide vital coordination and high-level commercial support to the Business Development Director, ensuring operations and reporting across the region are data-rich, commercially sound, and executed at pace.


This role includes:

  • Owning sales and business reporting across the region, using Salesforce and other tools to produce high-quality dashboards and analysis.
  • Drawing insights, identifying trends or gaps in sales performance, and making proactive and meaningful commercial recommendations.
  • Leading data validation processes and ensuring Area Sales Managers and sales teams are held to account on accuracy and rigour.
  • Acting as the lynchpin between our in-market Business Development Director, Area Managers, Learning & Assessment Consultants, and internal teams.
  • Supporting occasional administrative needs such as coordinating travel or expense processes for the Business Development Director.


Additionally, you will:

  • Support the seamless execution of business development initiatives and help prepare strategic plans, presentations, and pipeline reviews.
  • Contribute to regular performance monitoring and KPI reporting to help the team stay on track, master the use of Cambridge systems (including Salesforce, Business Objects, SAP, and PowerBI)


Skills

About you

You are a commercially minded professional with sharp analytical skills and a proactive approach to problem-solving. You bring maturity, resilience, and high expectations to your work. You're not a box-ticker; you're someone who thrives on improving systems, questioning assumptions, and helping drive business growth.


You will bring:

  • A track record of using Salesforce (or equivalent CRM).
  • Proven ability to manage, analyse and visualise complex data sets using advanced spreadsheet tools, with confidence in creating structured reports, identifying trends, and translating insights into commercial actions.
  • Strong written and verbal communication skills, able to influence and challenge senior colleagues when needed.
  • Confidence working with sales teams and senior leadership, with excellent coordination and follow-up skills.
  • High integrity, attention to detail, and strong prioritisation.
  • Ability to work under pressure and independently, while collaborating closely with a dispersed regional team.
  • Experience in commercial support, preferably in a regional or international context.
  • Background in business administration, economics, or a related field is desirable.


If you want to be part of a high-impact sales team and play a pivotal role in transforming data into strategic advantage, we want to hear from you.


Rewards and benefits

At Cambridge University Press & Assessment, we believe that our people are our greatest asset. We offer a flexible rewards package designed to support your well-being both in and out of work, including:

  • Discretionary annual bonus
  • 28 days annual leave plus public holidays
  • Health Insurance for self and dependents, including dental
  • Annual economy ticket to home country for self


We support a hybrid working culture and offer flexible arrangements to suit your needs; noting that this role is predominantly office-based, requiring regular presence at our Dubai office in Business Bay.



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Cambridge International Examinations is the world’s largest provider of international education programmes and qualifications for 5 to 19 year olds. We are a not-for-profit organisation and part of the University of Cambridge, one of the world’s top universities and trusted for excellence in education. Our qualifications are recognised by the world’s universities and employers.

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