Sales Direct - Technology Infrastructure & ICT

We are looking for Sales Director - Technology Infrastructure & ICT for Bazy Trading & Contracting Company. The Sales Director is responsible for leading and driving the overall sales strategy, revenue growth, and market expansion for the ICT & Infrastructure Technology portfolio. This role ensures the development of sustainable client relationships, execution of large-scale projects, and positioning the company as a leading system integrator in telecommunications, ICT infrastructure, and smart technology solutions.

Roles & Responsibilities:

Strategic Leadership

• Develop and execute the sales strategy aligned with the company’s overall business objectives.
• Identify new market opportunities in ICT infrastructure, telecom, and smart solutions.
• Lead long-term business development initiatives and strategic partnerships.
• Contribute to corporate strategic planning and revenue forecasting.

Revenue Growth & Business Development:

• Achieve annual and long-term sales targets and profitability goals.
• Expand key accounts across telecom operators, government entities, utilities, and enterprise clients.
• Lead high-value bidding processes, tenders, and contract negotiations.
• Develop new revenue streams (digital services, managed services, renewable integration, etc.).

Client Relationship Management:

• Build and maintain strong relationships with C-level stakeholders and key decision-makers.
• Ensure high customer satisfaction and retention.
• Position the company as a trusted partner and solution provider.

Sales Operations & Performance Management:

• Establish KPIs, sales targets, and performance metrics for the sales team.
• Monitor pipeline, conversion rates, and sales performance.
• Implement CRM systems and reporting structures for visibility and accountability.
• Ensure compliance with company policies and governance standards.

Team Leadership & Development:

• Lead, mentor, and develop a high-performing sales team.
• Set clear objectives, conduct performance reviews, and build succession plans.
• Foster a culture of accountability, collaboration, and innovation.

Market Intelligence & Positioning:

• Analyze market trends, competitor activities, and customer needs.
• Develop go-to-market strategies for new solutions and technologies.
• Collaborate with technical teams to align offerings with market demand.

Cross-Functional Collaboration:

• Work closely with:
• Engineering & Technical Teams (solution design)
• Finance (pricing, margins, and profitability)
• Procurement (vendor partnerships)
• Project Management (delivery alignment)
• Ensure seamless transition from sales to project execution.

Customer Experience Guidelines:

• Define the guidelines, best practices, SLAs and that group entities and BUs apply and adhere to when engaging with customers across the end-to-end customer journey; to ensure delivery of exceptional, seamless, and consistent experiences in line with our brand promise and values.