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IT Specialist

Today 2026/06/19 Expires in 15 days
SAR 5,769 - SAR 7,692
Full time · Entry level · 2+ Years of Experience
1-9 Employees · Accounting

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Job description

IT Specialist – Systems, Support & Client Solutions (in Software, Systems, and Computers)

Smile Agents is seeking a highly capable IT Specialist to support and optimize our internal systems, software solutions, and digital operations. This role goes beyond traditional IT support — we are looking for someone who can bridge technology with people, ensuring smooth operations while confidently supporting both internal teams and external clients.

You will play a key role in maintaining our systems, troubleshooting technical issues, and supporting the implementation and presentation of software solutions.


Key Responsibilities

  • Provide day-to-day IT support for hardware, software, and network-related issues
  • Manage, maintain, and troubleshoot company systems, devices, and applications
  • Support and assist in the implementation and usage of software solutions
  • Support and deliver software demonstrations and client onboarding sessions
  • Work closely with the sales team to support client presentations and technical discussions
  • Support client-facing technical discussions, demos, or onboarding when needed
  • Ensure data integrity, system security, and proper documentation of IT processes
  • Troubleshoot and resolve technical and system-related issues efficiently


Working Hours

  • Sunday to Thursday (9:00 AM – 5:00 PM)


Benefits & Opportunity

  • Medical insurance
  • Paid leave
  • A hands-on opportunity to grow within a fast-paced, expanding company
  • Long-term career development with increasing responsibility and earning potential 


Skills

Requirements & Skills

  • Strong background in IT, software systems, and technical support
  • Experience working with software installations, troubleshooting, and system configurations
  • Ability to quickly learn and master new and complex software platforms
  • Excellent communication and presentation skills
  • Ability to explain technical concepts in a clear, confident, and client-friendly manner
  • Strong problem-solving skills with a proactive mindset
  • Comfortable working in both technical and client-facing environments
  • Organized, detail-oriented, and able to manage multiple tasks
  • Fluent in English
  • Based in or willing to work in Riyadh
  • **Transferrable Iqama** is a required


This job post has been translated by AI and may contain minor differences or errors.

Preferred candidate

Years of experience
2+ years
Residence location
Saudi Arabia
Degree
Bachelor's degree / higher diploma
Career level
Entry level
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