HR Analyst

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

Job Summary

The HR Analyst – Exit Processes plays a critical role in managing and executing employee separation activities across multiple geographies. This role ensures that voluntary resignations, involuntary terminations, redundancies, retirement, and death-in-service cases are handled with accuracy, compliance, and empathy. The ideal candidate will have strong organizational skills, attention to detail, and the ability to maintain confidentiality while delivering a smooth and consistent offboarding experience.

Key Responsibilities

• Act as the primary point of contact for employees and managers during the exit process.

  
  
  

• Manage end-to-end offboarding activities for voluntary, involuntary, redundancy, retirement, and death-in-service cases.

  
  
  

• Prepare and issue separation documentation, including termination letters and compliance forms.

  
  
  

• Coordinate with Payroll, IT, and other internal teams to ensure timely processing of final settlements and system access removal.

  
  
  

• Maintain accurate records and audit trails for all exit transactions in HR systems (Workday, ServiceNow).

  
  
  

• Ensure compliance with company policies, local labor laws, and data privacy regulations.

  
  
  

• Provide empathetic support and clear communication to employees during sensitive exit scenarios.

  
  
  

• Identify process improvement opportunities and contribute to automation initiatives.

  
  
  

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field.

  
  
  

• Minimum 2 years of experience in HR Operations, preferably with exposure to offboarding processes.

  
  
  

• Experience working with HR ERP systems like Workday and case management tools like ServiceNow.

  
  
  

• Strong attention to detail and ability to manage confidential information.

  
  
  

• Excellent communication and interpersonal skills, with an empathetic approach.

  
  
  

• Ability to manage multiple priorities and work under pressure.

  
  
  

• Familiarity with global HR compliance standards and local labor laws.

  
  
  

Preferred Skills

• Experience handling sensitive cases such as redundancies and death-in-service.

  
  
  

• Knowledge of data privacy regulations (e.g., GDPR).

  
  
  

• Process improvement mindset and experience with automation tools.

  
  
  

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

·       Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

·       Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.

·       Medical, life & disability insurance, retirement plan, lifestyle and other benefits*

·       ESG: Benefit from paid time off for volunteering and donation matching.

·       DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).

·       Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

·       Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

*Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!