Quality Manager - Experience in Dairy

About the job

Twellium Industrial Company Limited is looking for an experienced Production Controller to join our team at our Kumasi factory in Ghana.

1. About Twellium

Twellium Industrial Company Limited entered the Ghanaian beverage market in 2013, beginning with products such as Rush Energy Drink and Verna Mineral Water. The company has since expanded to produce over sixty different beverage brands and flavors, including malt-based drinks and carbonated soft drinks — all proudly made in Ghana and designed to be affordable.

Twellium also produces McBerry biscuits and cakes, offering a diverse range of products prepared under strict health and safety standards. 

The company is widely recognized for its commitment to quality and excellence, with a strong portfolio of market-leading brands enjoyed across the region.

2. Job Purpose

Responsible for overseeing the quality assurance and control processes within the manufacturing facility. This role ensures that all products meet or exceed company standards and regulatory requirements, and maintains the highest levels of safety, quality, and efficiency.

3. Duties and Responsibilities:

• Develop, implement, and maintain quality assurance protocols and procedures.
• Ensure compliance with local, state, and federal regulations regarding food safety and quality.
• Oversee the quality control inspection process, ensuring consistency and accuracy in testing and documentation.
• Supervise and conduct regular testing of raw materials, in-process products, and finished goods.
• Analyze test results to identify any deviations from quality standards and implement corrective actions.
• Lead continuous improvement initiatives to enhance product quality and operational efficiency.
• Collaborate with production teams to identify areas for improvement and develop strategies to address quality issues.
• Maintain detailed records of quality control activities, test results, and corrective actions taken.
• Prepare and present quality reports to senior management, highlighting key metrics and areas for improvement.
• Provide training and development opportunities to ensure the team stays current with industry standards and best practices.
• Evaluate and monitor the quality of materials supplied by vendors.
• Work with suppliers to resolve quality issues and improve the overall quality of incoming materials.
• Stay updated with changes in food safety regulations and standards.
•  Ensure the facility's compliance with HACCP, GMP, ISO, and other relevant certifications.

4.Required Skills and Qualifications:

• Bachelor’s degree in Food Science, Microbiology, Chemistry, or a related field.
• Advanced degree or certification in quality management is a plus.
• 7-10 years of experience in a similar role (F&B experience is a plus)
• Fluent in English &/or French
• Strong knowledge of food safety regulations and quality assurance principles.
• Excellent analytical and problem-solving skills.
• Effective communication and leadership abilities.
• Proficiency in quality management software and tools.