Head of Talent Acquisition | Financial Services

Role Purpose

Al-Futtaim Financial Services Division operates across several markets in the GCC and Asia. The division includes regulated financial services companies and rental and leasing companies. Products and services include consumer lending, automotive finance and leasing, credit cards, corporate and SME lending, payment infrastructure and private banking. 

The Head of Talent Acquisition reports to the Financial Services HR Director and is accountable for driving all talent acquisition operations across the division in collaboration with hiring managers and HRBPs. The role holder will oversee the end-to-end recruitment process from requisition through to sourcing, assessment, and selection. 

Key Accountabilities

1. Talent Acquisition Strategy & Workforce Planning

• Define and execute a multi‑year Talent Acquisition strategy aligned to the Financial Services growth agenda, regulatory obligations, and digital ambitions.
• Partner with HR and business leadership on workforce planning, capability mapping, and succession pipelines for critical roles.
• Provide strategic insights on market availability, talent risks, and hiring feasibility to inform business decisions.
• Drive employer value proposition (EVP) and talent branding initiatives tailored to regulated financial services talent segments.
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2. Regulated & Critical Hiring Governance

• Own the end‑to‑end regulated and critical hire agenda, including role scoping, search strategy, assessment rigor, and selection governance.
• Act as a trusted advisor to leaders on organizational design, role clarity, and external benchmarking.
• Establish strong governance for regulated roles, ensuring alignment with compliance, fit‑and‑proper requirements, and internal policies.
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3. TA Operating Model, Innovation & Digital Enablement

• Design and continuously evolve a scalable TA operating model that balances in‑house capability with strategic partners.
• In collaboration with the group TA center of excellence, drive the adoption of AI, automation, and advanced analytics to improve hiring quality, speed, and decision‑making.
• Translate talent data into insights for leadership. 
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4. Leadership, Capability Building & Culture

• Build and lead a high‑performing Talent Acquisition team, focused on impact and delivery.
• Set clear performance expectations, develop future TA leaders, and embed a culture of accountability, innovation, and continuous improvement.
• Foster strong collaboration across the TA community in Al-Futtaim Group. 
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5. External Partnerships & Market Positioning

• Represent the organization externally as a senior TA leader within the financial services talent market.
• Monitor market trends in regulation, digital banking, fintech, and emerging skills to proactively shape hiring strategy.