Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
https://bayt.page.link/StcazSeeikPeNkvE8
Back to the job results

Driver Support & Escalation Coordinator

Today 2026/07/14
AED 1,852 - AED 3,704
Full time · Entry level
10-49 Employees · Distribution, Supply Chain & Logistics

Get the Bayt App

Download the Bayt App to manage your real time conversation with the recruiter
Download App
Create a job alert for similar positions
Job alert turned off. You won’t receive updates for this search anymore.
Undo

Job description

We are looking for a Driver Support & Escalation Coordinator to join our growing operations team.

This role is responsible for maintaining communication with drivers, identifying operational issues early, and coordinating with internal departments to ensure problems are resolved quickly and efficiently.

The ideal candidate must be organized, proactive, and comfortable handling fast-paced communication while maintaining professionalism at all times.

Responsibilities:

  • Communicate with drivers throughout the day regarding current loads, routes, ETA updates, and operational status
  • Identify and escalate maintenance, safety, dispatch, or operational concerns to the correct department
  • Follow up on open issues until they are fully resolved
  • Maintain accurate communication logs and tracking records in Google Sheets and company systems
  • Monitor and report recurring operational issues or driver concerns
  • Support drivers with clear communication and problem-solving assistance
  • Coordinate with Safety, Maintenance, Dispatch, and Management teams
  • Ensure company procedures and communication standards are followed consistently
  • Help prevent operational disruptions through proactive communication and follow-up


Skills

  • Strong communication and interpersonal skills
  • Good organizational and multitasking abilities
  • Problem-solving mindset with attention to detail
  • Ability to remain calm and professional under pressure
  • Comfortable handling multiple conversations and follow-ups simultaneously
  • Basic knowledge of Google Sheets and computer systems
  • Ability to work in a fast-paced environment
  • Strong follow-up and accountability skills
  • Team player with professional attitude
  • Previous trucking or logistics experience is a plus, but not required
This job post has been translated by AI and may contain minor differences or errors.

Preferred candidate

Residence location
Dubai, United Arab Emirates
Career level
Entry level
Loading... Email to Friend Complete Questionnaire
You’ve reached the maximum limit of 15 job alerts. To create a new alert, please delete an existing one first.
MANAGE
Job alert created for this search. You’ll receive updates when new jobs match.
Manage alerts
Are you sure you want to unapply?

You'll no longer be considered for this role and your application will be removed from the employer's inbox.