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https://bayt.page.link/v1TUmrkCw1dqRip19
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Full time
10-49 Employees · Recruitment & Employee Placement Agency
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Job description

Description

In this role, you will act as the main point of contact for customers, ensuring their inquiries are handled efficiently and professionally. You will play a key role in maintaining customer satisfaction by providing timely support, resolving issues, and coordinating with internal teams.


Role & Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in a professional and timely manner
  • Resolve customer complaints efficiently and escalate complex issues when necessary
  • Provide accurate information about products, services, and company policies
  • Maintain detailed records of customer interactions and transactions
  • Follow up with customers to ensure issues are fully resolved
  • Coordinate with internal departments such as sales, logistics, and operations
  • Handle order processing, tracking, and after-sales support
  • Ensure a high level of customer satisfaction and build long-term relationships


This job post has been translated by AI and may contain minor differences or errors.

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