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Job description

Company:


TRJ FedEx Express Turkey Taşımacılık ve Ticaret Limited Şirketi

Address:


Ankara Batı Sitesi Mah. Fatih Sultan Mehmet Blv. No:466/A

Scheduled Weekly Hours:


45

Worker Type:


Regular

Posting Start Date


Posting Close Date:


6-Ağu-2026

Job Family:


FXE-EU: Account Executive (ID)

Position Summary:


We are now looking for an "Account Executive" to be a member of our Field Sales Team in Turkey.


Applies specialist knowledge in performing and reviewing specific processes and procedures within and across departments, to support achievement of divisional and corporate goals. Participates/leads in the design, development and implementation of processes within area of expertise.


Key responsibilities:


  • Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local, regional and / or global systems,
  • Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required.
  • Investigates and resolves problems or exception situations using systems or equipment, as appropriate.
  • May act as the focal point for specific types of resolutions within the department and across other teams.
  • Uses appropriate communication methods to understand and share information with customers, team members and other departments.
  • Validates or completes accurate and timely reporting. Supports/researches relevant data and collates for analysis and interpretation.
  • Ensures on-going compliance with defined Company processes and procedures, relevant legislation and external regulations, and predefined agreements.
  • Works closely with team and key stakeholders to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve escalated issues as required.

Qualifications:


  • Bachelor's degree from relevant departments,
  • At least 1-2 years of professional field sales experience in a multinational sales environment,
  • Organizational awareness (structure and products & services),
  • Good communication capability both with internal and external stakeholders,
  • Preferably have customer- result - quality focus, judgement & decision-making skills, negotiation skills, networking skills, team working skills,
  • Good command of written and spoken English,
  • Residing in Ankara
  • Presentation Skills; Influencing & Persuasion Skills; Negotiation Skills; Written & Verbal Communication Skills; Networking Skills

Presentation Skills;Influencing & Persuasion Skills;Negotiation Skills;Written & Verbal Communication Skills;Networking Skills;


BachelorEnglish (Zorunlu)Sales: Direct Sales Experience

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
 

Our Company
FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
 
Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people.
Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
 

Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.


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