Sales Engineer

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, filtration systems, and predictive digital monitoring technologies. 

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards. 

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries. 

To promote and sell John Crane products and services and other product range to meet and exceed sales targets.

•Manage and maintain all aspects of customer contracts

•Serve as the primary point of contact for contract‑related matters

•Pursue sales leads and conduct regular customer visits (existing and new)Assess customer needs and recommend suitable products and services

•Respond to customer inquiries and provide technical and commercial support

•Prepare and coordinate technical and commercial quotations with internal teams

•Promote John Crane technologies, service solutions, and offerings across all KSA accounts

•Support tender reviews and collaborate with Customer Service and Logistics to define pricing

•Conduct customer training and assist with troubleshooting at customer sites

•Coordinate logistics, expedite urgent material requirements, and resolve rejections

•Manage all account activities through the CRM system (C4C) with full compliance

•Support cash collection activities and internal departments to meet customer expectations

•Work with Engineering teams on investigations, recommendations, and proposal development

Gather and share market intelligence, competitor activity, and customer feedback

•Bachelor’s degree in Mechanical Engineering (or related field) with strong technical understanding of John Crane products

•3+ years’ experience in engineering and technical sales within multinational or multicultural environments

•Strong account management, negotiation, and problem‑solving skills, with disciplined CRM usage (SAP C4C preferred)

•Excellent English communication; Arabic is an advantage; committed to safety, quality, and regulatory compliance

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity. 

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network. 

Join us for a great career with competitive compensation and benefits, while helping engineer a better future. 

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)