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General Summary:
We are seeking a Senior Customer Engineering (CE) Engineer to support and scale complex device‑to‑cloud platforms. This role is ideal for an engineer who enjoys working closely with customers, solving real‑world technical problems, and operating across embedded devices, cloud services, and APIs.
In addition to strong technical fundamentals, this role values an engineer who actively adopts modern engineering practices, including AI‑assisted workflows and tooling automation, to improve efficiency and quality.
Minimum Qualifications:
Tittle: Senior Engineer
Exp: 3 to 6 yr
What You’ll Do
Act as a technical point of contact for customers integrating devices, SDKs, cloud services, and APIs
Own issue resolution end‑to‑end: reproduction, RCA, fix validation, and closure
Debug device‑side issues (firmware, connectivity, power, logs, traces)
Troubleshoot microservices‑based cloud systems, REST APIs, and data pipelines
Analyze application and backend issues using logs, metrics, and ELK stack
Translate recurring customer pain points into actionable engineering feedback
Use modern AI‑assisted tools and automation to improve investigation speed, documentation, and quality
What You Bring
5+ years of experience in embedded systems, IoT, cloud platforms, or distributed systems
Strong programming experience in Java (backend) and familiarity with full‑stack concepts
Hands‑on experience with:
REST APIs and OpenAPI / Swagger specifications
Microservices architectures
Cloud‑native services and distributed systems
Debugging using logs, metrics, traces (ELK or similar stacks)
Solid understanding of networking, APIs, and production support practices
Ability to communicate complex technical topics clearly to both technical and non‑technical audiences
Nice to Have
Experience with IoT platforms, OTA updates, provisioning, or large device fleets
Exposure to cloud technologies (AWS/Azure/GCP or equivalent)
Background in Customer Engineering, Solutions Engineering, or Field Engineering
Interest in engineering productivity, AI‑assisted workflows, and tooling automation
Comfortable working with global teams across time zones
Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
To all Staffing and Recruiting Agencies:Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
If you would like more information about this role, please contact Qualcomm Careers.
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