Soft Service Supervisor

1- Daily Operations & Supervision

• Supervise the daily workflow of in-house and outsourced soft service teams to ensure all tasks are completed as per the schedule and approved plan.
• Conduct daily site walks and inspections to monitor manpower tasks & locations.

2- Team Supervision & Daily Readiness

• Conduct daily briefings and visual inspections to ensure all staff are present, in correct uniform, and equipped for their duties.
• Verify that staff are applying their training correctly in daily tasks.

3- Quality & Compliance Monitoring

• Monitor adherence to company Standard Operating Procedures (SOPs) by all on-site personnel.
• Identify and report quality deficiencies, safety hazards, or maintenance issues.
• Support the implementation of corrective actions as directed by the Line Manager.

4- Vendor & Contractor On-site Supervision

• Monitor the daily performance of contractors and suppliers against their assigned tasks and SLAs and Verify that all contractors on site have valid work permits.  
• Identify the areas of improvement for the contractors

5- Health, Safety & Environment.

• Promote a safe working environment by ensuring staff and contractors follow safety protocols and use appropriate PPE.
• Report all safety incidents, near-misses, and concerns immediately to the Line Manager & concerned team member.

6- Administrative Support & Reporting

• Maintain accurate records of daily activities, inspections, stock levels of cleaning supplies, and checklist.
• Prepare and submit routine daily and weekly summary reports to the Line Manager.