Job description
Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Role Title - Operational Excellence Lead Function- Operations (DOSO) Location – India Mapped Career Track - Services Project Manager Role Purpose- Drive quality, efficiency, and standardization across operations using data-driven insights. Key Responsibilities- Lead end-to-end Operational Excellence charter across DOSO, driving measurable improvements in quality, efficiency, and reliability. Establish and govern KPI, SLA, and quality frameworks aligned to business outcomes. Own and standardize RCA lifecycle governance, ensuring. Drive data-driven decisioning through dashboards, insights, and trend analysis (tickets, escalations, automations, quality gaps). Partner with cross-functional teams to eliminate systemic inefficiencies and process bottlenecks. Identify and drive automation and AI-led opportunities to improve operational maturity and scalability. Own risk, issue, and escalation governance, ensuring proactive identification and timely mitigation. Ensure Operations Standards compliance and ongoing governance adherence across functions. Embed a continuous improvement culture through structured programs and measurable outcomes. Key Results- Standard RCA framework; KPI dashboards; Efficiency roadmap; Risk mitigation plans Skills & Qualifications – Operations/Quality experience; RCA expertise; Analytical skills; Power BI; Collaborator management Experience – 6 to 8 years significant experience Must Have – • Lean/Six Sigma certification. Preferred/Good to Have- • Large-scale operations experience, Cloud Services/Operations, Siemens PLM Product Knowledge e.g. Teamcenter. Why us? Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we Work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! Siemens Software. Transform the Everyday #LI-PLM #LI-REMOTE #SWSaaS
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