Assistant Learning & Development Manager - IHG Cairo Citystars

Job Overview

Passionate about developing people and creating impactful learning experiences? Join IHG Cairo Citystars Hotels as an Assistant Learning & Development Manager and help drive a culture of continuous growth and excellence. In this role, you will support engaging training initiatives, empower teams to perform at their best, and contribute to exceptional guest experiences. Be part of a workplace proudly recognized with the Great Place to Work Certification and among Egypt’s prime hospitality destinations.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

• Supporting the coordination of training schedules with external training providers and organizing all related requirements.
• Managing training administration including office supplies, training materials, attendance sheets, critiques, and maintaining accurate training records and filing systems.
• Preparing and publishing the hotel’s monthly training calendar while collecting departmental training plans and reports.
• Consolidating and preparing the hotel’s monthly training report for review and discussion with the HR Director.
• Coordinating Departmental Training Committee (DTC) meetings, tracking attendance, and preparing meeting minutes.
• Working closely with Departmental Training Coordinators to follow up on training participation and post-course requirements.
• Preparing training invitations, joining instructions, handouts, and supporting materials ahead of training sessions.
• Organizing orientation programs for new colleagues and supporting internal learning initiatives such as on-the-job training, short trainings, and other development programs.
• Maintaining the training room, equipment, and training notice boards to ensure readiness and up-to-date communication.
• Managing the hotel’s training database, including mandatory and compliance training records.
• Supporting talent development initiatives and departmental training reviews across the hotel.
• Arranging logistics for training activities including venues, catering, and materials when required.
• Assisting with training documentation standards and administrative support for training and development activities.
• Supporting HR initiatives including Corporate Social Responsibility activities and colleague development programs.
• Taking on special assignments, projects, and additional responsibilities as required.

What We need from you: 

• Completion of a degree in Business Management, or a related field, or an equivalent combination of education and experience.
• 2–5 years of experience in Learning & Development, HR Management, or a similar role, preferably in a hospitality environment.
• Currently holding or having held a leadership role, managing a diverse team.
• Ability to maintain confidentiality on all HR-related matters.
• High level of integrity, credibility, and professionalism.
• Strong communication, interpersonal, and comprehension skills.
• Ability to plan, organize, and manage multiple training and development activities effectively.
• Passion for developing people, nurturing talent, and fostering a culture of continuous learning.

What We Offer

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts, and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.