Lead Engineer - Workforce Platforms

Role Purpose

The Lead Engineer IT Software Development & Maintenance role has the primary responsibility of leading, advising and coaching a team of software developers and support roles. The Lead Engineer IT Software Development & Maintenance is an execution-focused leader within a team, providing leadership, technical guidance, and workflow management daily. The Lead Engineer IT Software Development & Maintenance triages complex problems escalated from junior team members, explains procedures, and coaches the team members through the escalation. 

Key Accountabilities

• Provide technical solutions for complex problems for analyzing, designing, coding, debugging and documenting software, including interface components, graphical screens, reports, and high level logic for application system(s). 
• Develop strategies for the continued planning, scheduling, and coordination of system tests for reliability, scalability, and maintainability and monitor test results to take or assign required corrective action.
• Leads proofs of concepts and acts as an advisor to Sr. level IT management on strategic decisions concerning legacy and/or new technology.
• Provide expertise in conducting project and code reviews to ensure development conforms to governance, standards, requirements, and the software development life cycle as defined.
• Facilitate the design, development, and implementation of real time applications for use in a multi-platform environment. 
• Implement complex programs and lead/coordinate project/program and systems documentation according to established IT standards.
• Diagnoses complex problems and lead/coordinate cross team collaboration to resolve.
• Provide reports on project development status to software engineering management and other key stakeholders.
• Analyzes the stability and health of our systems/environment utilizing monitoring tools and may be required to produce reports.
• Leads system upgrades and complex break/fix solutions.
• Act as subject matter expert in focus area(s) and acts as a lead role for both onshore and offshore vendor/supplier development teams

Key Skills & Experiences

Education –

Bachelor's or Master's Degree in a relevant field of work or an equivalent combination of education and work related experience. 

Experience –

Typically, a minimum of 10+ years of progressive work related experience with demonstrated proficiency in multiple disciplines, technologies, or processes related to the position.

Experience working with a set of geographically dispersed team and bringing a holistic view of development projects

Technical skills and Knowledge –

• Strong knowledge and understanding of structured analysis and technical design techniques.
• Strong knowledge in addition to experience in related software architectures and development methodologies
• Strong analytical and problem solving skills.
• Ability to display effective verbal and written communication skills when explaining complex technical issues to a variety of technical and non-technical audiences, including clients, vendors, senior management, and staff.
• Ability to establish and maintain a high level of customer trust and confidence in the software engineering team's knowledge of the customers' business needs.
• Ability to effectively adapt to rapidly changing technology and apply it to business needs. 
• Extensive knowledge and development expertise in one or more of the following disciplines required:
• Data Warehousing, Business Intelligence, ETL tools
• Financial, HR and Collaboration systems and tools
• Systems applications including but not limited to:- JAVA, J2EE, OO, XML, Web ServicesSQL
• Security & Identity Technologies’
• Additional Skills
  • Big Data Technologies (Hadoop, Spark, Kafka, Hive, Python)
  • Angular JS
  • AEM Development (Adobe Experience Manager)
  • Native App (IOS or Android)
  • SOA middleware architecture
  • Apigee
  • GEMfire/WMQ/AMQ
  • Microservices
  • Event Driven technologies
  • IBM Interact and Campaign
• Monitoring and Service Tools
  • IPSoft
  • DASH
  • App Dynamics
  • Service Now
  • Rally
  • CA Technologies

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?