Regional Head of Technical Audit

Key Responsibilities:

🔹 Audit Leadership & Quality Management System Oversight:

• Lead and manage the regional technical audit team.
• Mentor and support auditors to uphold audit standards and technical excellence.
• Oversee the implementation and continuous improvement of the Quality Management System in line with ISO 9001:2015.
• Act as the primary liaison with external certification bodies and auditors.

🔹 Technical Audit Execution:

• Plan, execute, and oversee technical FM audits across multiple properties and hotel assets.
• Conduct risk-based assessments and develop detailed audit programs.
• Organize and facilitate both internal and external ISO audits, ensuring timely closure of non-conformities.

🔹 Technical Expertise:

• Provide subject matter expertise in FM and technical audits.
• Validate audit findings for accuracy and relevance.
• Promote organizational awareness of QMS and operational policies.
• Ensure QMS documentation is maintained, reviewed, and accessible.

🔹 Risk Assessment & Mitigation:

• Identify and evaluate technical and operational risks.
• Collaborate with cross-functional teams to strengthen internal controls.
• Contribute to enterprise-wide risk mitigation strategies.

🔹 Reporting & Communication:

• Deliver clear and impactful audit reports and management updates.
• Present findings and recommendations to senior stakeholders.
• Ensure audit communications are professional and solution-focused.

🔹 Quality Assurance & Compliance:

• Monitor QMS performance and regulatory changes.
• Conduct quality assurance reviews of audit activities.
• Drive improvement initiatives based on customer feedback, risks, and audit outcomes.
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