🔹 Design and deliver brand-specific training programs aligned with operational excellence and customer service standards
🔹 Onboard new hires, ensuring seamless integration into the brand’s culture and service expectations
🔹 Collaborate with Operations, HR, and Marketing to develop L&D strategies for frontline staff and supervisors
🔹 Evaluate training effectiveness and adjust content and methods as needed
🔹 Coach and develop in-store trainers and team leaders across multiple locations
🔹 Ensure consistent application of brand standards across all branches
🔹 Work with R&D to develop product training manuals and recipe books
Bachelor’s degree in HRM, Business, or related field
5+ years of training experience, ideally in F&B (burger/QSR experience is a plus!)
Operations experience (Crew/Cook/Chef) is an advantage
Strong communication, presentation, and facilitation skills
Ability to work in a fast-paced, multi-unit environment
Fluent in English (Arabic is a plus)
Kuwait Driving License is a plus
CAF is a Food and Beverage company that invests and starts restaurant concepts and provides management services from conceptualization to implementation and operational management. Our mission is to reach the globe through an array of locally developed F&B concepts, which cater to the aspirations of explorative customers who consider quality consumables to be a lifestyle choice of leisure and self-content.
