Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
https://bayt.page.link/v1TUmrkCw1dqRip19
Back to the job results

Service Designer | Corporate Services | Financial Services

30+ days ago 2026/05/03
Full time
500 Employees or more · Accounting
Create a job alert for similar positions
Job alert turned off. You won’t receive updates for this search anymore.
Undo

Job description

Overview Of The Role:

  • The Service Designer role involves designing and optimizing end-to-end customer experiences across various sectors, including UHNW banking, retail banking, and automotive financial services. The candidate will be responsible for translating customer needs into innovative service blueprints and ensuring seamless delivery across digital and physical touchpoints. Success in this role requires a customer-obsessed mindset, strong business acumen, and the ability to work collaboratively with multiple stakeholders to enhance the overall customer experience.

 


What You Will Do:

 

Service Design and Optimization

  • Create service blueprints and journey maps for Ultra High Net Worth (UHNW), retail, and automotive sectors.
  • Prototype and validate service concepts through testing and customer feedback.
  • Support continuous improvement of design standards and processes.

Research and Analysis

  • Conduct qualitative and quantitative research to uncover customer pain points.
  • Facilitate workshops with stakeholders to co-create solutions.

 

Collaboration and Alignment

  • Collaborate with UX, UI, and product teams to ensure experience alignment.


Skills

Required Skills To Be Successful:

  • Customer-obsessed mindset with the ability to anticipate and address customer needs.
  • Strong business acumen with ability to link design outcomes to business value.
  • Expertise in service blueprinting, journey mapping, and prototyping.
  • Excellent facilitation and storytelling skills.


What Qualifies You For The Role:

  • Bachelor's degree in Design, Business, or a related field.
  • Minimum of 4 years of experience in service design, customer experience, or related roles.
  • Experience in financial services or customer-focused industries.
  • Knowledge of digital banking and/or automotive finance journeys preferred.


This job post has been translated by AI and may contain minor differences or errors.
Apply on company site Email to Friend Complete Questionnaire
You’ve reached the maximum limit of 15 job alerts. To create a new alert, please delete an existing one first.
MANAGE
Job alert created for this search. You’ll receive updates when new jobs match.
Manage alerts
Are you sure you want to unapply?

You'll no longer be considered for this role and your application will be removed from the employer's inbox.