Office Support

Job description

The Office Assistant ensures a professional and welcoming office environment by providing hospitality services to guests, leadership, and staff. The role is responsible for greeting visitors, serving hot beverages, and maintaining the pantry area in line with company hygiene and safety standards. The Office Assistant plays a vital role in supporting smooth day-to-day operations and creating a positive impression of the organization.

Hospitality & Guest Services

• Welcome and greet visitors in a polite, professional, and friendly manner.
• Ensure guests are comfortable and promptly offered hot beverages (tea, coffee, water, etc.).
• Provide timely hospitality services to the leadership team, managers, and staff during meetings and office hours.
• Support in setting up meeting rooms with refreshments and required supplies.

Pantry & Office Maintenance

• Prepare and serve hot beverages and refreshments for employees and visitors as required.
• Ensure pantry and kitchen areas are kept clean, hygienic, and well-stocked at all times.
• Follow company hygiene and health & safety policies in maintaining pantry supplies and equipment.
• Monitor stock levels of pantry items and report replenishment needs to the Executive Secretary.
• Dispose of waste responsibly, ensuring cleanliness of pantry and related areas.

Administrative & Support Services

• Assist with basic office tasks such as organizing supplies and ensuring readiness of hospitality materials.
• Support the Executive Secretary & Admin team during internal or external events by providing hospitality services.
• Handle requests for beverages and pantry support from staff in a timely and courteous manner.