CRM Admin

Admin & CRM Coordinator – Pest Control Company

We are looking for a highly organized and proactive Admin & CRM Coordinator to join our pest control company. The ideal candidate should have strong experience in CRM systems, customer coordination, and daily administrative operations.

Key Responsibilities:

• Manage and update customer information through the CRM system.
• Coordinate schedules and appointments between technicians and clients.
• Follow up with customers regarding services, quotations, and feedback.
• Send professional emails, reports, and service confirmations.
• Handle customer inquiries and maintain excellent client communication.
• Monitor daily operations and ensure smooth administrative workflow.
• Prepare operational reports and maintain accurate records.
• Support the management team with administrative and coordination tasks.
• Ensure timely communication between departments, technicians, and customers.

Requirements:

• Proven experience in Administration and CRM management.
• Strong communication and customer service skills.
• Ability to coordinate efficiently between field technicians and clients.
• Professional email writing and follow-up skills.
• Good organizational and multitasking abilities.
• Proficiency in Microsoft Office and CRM software.
• Experience in pest control or maintenance companies is a plus.