Credit Controller ll

ABOUT THE ROLE

Future Pipe Industries is looking for a Credit Controller II to join our Credit & Collections team. In this role, you will provide analytical support across credit control processes, act as a second-level authority for new client acceptance, and take ownership of complex, non-routine collections activities. You may also step into a team leadership capacity as the function evolves.

Key Responsibilities

·       Coordinate the client acceptance process and evaluate new clients within established credit control systems

·       Investigate aged debt and liaise directly with debtors and account managers to clarify issues and maximise cash collections

·       Track financial performance against budgets, identify variances, and report findings to senior stakeholders

·       Collate and analyse credit data independently using preset tools, methods, and reporting formats

·       Contribute to the preparation of data analytics and credit performance reports

·       Serve as the escalation point and technical reference for the credit control team, resolving non-standard operational issues

·       Ensure all activities comply with company policies, regulatory codes, and relevant codes of conduct

·       Continuously build personal capability through training, coaching, and staying current with industry best practices

·       Update customers' profile, including data in system and Simah