Cashier

• To ensure a complete understanding of the operation, brand philosophy of LAP and Al Ghalia as a whole
• To prepare the work area for opening, mid-shift, or closing in accordance with the company’s standards
• To perform all duties in accordance with the Standard Operating Policies and Procedures with the objective of maximising guests’ satisfaction
•  To comply with all the company’s statutory and legal requirements for fire, licensing and food handling 
• To make sure to maintain all furniture, fixtures and equipment are operating safely and maintained as required.
• To assist the SBU’s operation in the immaculate upkeep throughout the boutique
• To handle guest enquiries in a courteous and efficient manner
• To ensure that the workplace and surrounding areas are kept clean and organised at all times
• To notify the MOD and/ or Chef of any special guest request
• To report for duty punctually, wearing the correct uniform and adhering to grooming standards and hygiene at all times
• To stock the Boutique’s shelves with merchandise as required
• To possess full product knowledge, undertake correspondence, order taking and accurate estimation of quantities for guests
• To put guests at ease by locating their orders (system, function sheet) on the Business Unit’s Computer System, sending the runner to collect it from the designated area and confirming the correct order and balance due
• To take orders from guests in person and over the telephone, giving expert advice
• To meet all timelines as required, to ensure consistency in the service provided
• To assist guests in planning and designing bespoke cake orders as needed
• To balance cash registers with required reports (Cash, credit card slips, City ledgers, complimentary, discounts, cancelled orders, voids and reports)
• To report any balance discrepancies and/or problems to the Assistant Shop Manager and/ or Shop Manager
• To receive customer food trays and assign the runner to distribute them to the assigned sections 
• To fill in the opening and closing inventory sheet stock of extra displayed items (whole cakes, individual cakes, grab and go items, et.),  as required by the Business Unit in line with the Company’s Purchasing Department’s Policies and Procedures
• To ensure an adequate stock of consumable items (boxes, bags, ribbons, et.) and proceed with the purchase order, if and when needed

Any other tasks as assigned by the Supervisor, Assistant Shop Manager and/ or Shop Manager