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Customer Service Executive

14 days ago 2025/08/22
Full time · Mid career · 3+ Years of experience
500 Employees or more
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Job description

  • Greet and assist customers upon arrival, and address inquiries or concerns related to vehicle appearance services.
  • Schedule and coordinate service work with applicators and technicians while ensuring timely vehicle delivery.
  • Provide regular updates to customers on service progress and follow up as needed.
  • Recommend and upsell additional services based on customer needs and vehicle condition.
  • Maintain and update accurate customer records.
  • Prepare service-based invoices and assist with billing documents.
  • Resolve customer complaints and ensure a smooth, satisfying service experience.

Preferred candidate

Years of experience
Min: 3
Gender
Female
Degree
Bachelor's degree / higher diploma
Career level
Mid career

Al Abdulghani Motors Co. logo
Al Abdulghani Motors Co.

Al Abdulghani Motors (AAM) is one of the leading automotive companies in Qatar being the sole distributor of Toyota & Lexus cars. The company also runs a Pre- Owned Vehicle and Rent a Car businesses and has the most extensive After Sales network of quick service centers in the country. AAM has also diversified its businesses in multi brand and multi- products through Commercial & Industrial Solutions and Electrical Solution department. As one of the forerunners of successful businesses in Qatar, AAM has established a name for itself as a pillar of the business community through their sound business values and ethics – a reputation earned through transparency and friendship with their customers, business partners and employees. From their modest beginnings of only 30 staff, AAM has grown to more than 3200 staff and has focused and laid the foundation of good internal business processes and corporate culture. The company has won numerous Customer Service for Excellence and Marketing Awards over the years from their Principals and is the recipient of the Gold Award for Best Implementation of SAP ERP Platform in the MENA region and Bronze Award for Europe and MENA region 2016.

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