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Key Account Manager

Yesterday 2026/08/27
Other Business Support Services
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Job description

Job Summary:



To meet sales benchmark and to improve Market share of allocated Products in assigned institutions by maintaining good rapport with targeted customers.




Major Responsibilities:



  • Achieve Annual / Quarterly benchmarks for assigned products in allocated accounts 
  • Monthly forecasting of SKUs for assigned accounts and timely submission to Head of Sales for further action. 
  • Monitor inventory on assigned IRS and coordinate with RDSM for replenishment and TMS. 
  • Ensure availability of all quoted company’s product in assigned accounts and other Institutions i.e., Public and Private both.
  • Inclusion of NPIs in the assigned accounts and coordinate with Sales team for Rx and liquidation
  • Visit all TCL to generate sales, tender shaping, monitor demand & handle complaints and queries efficiently and effectively
  • Coordinate with RX team and timely share account wise opportunities & threats to the business 
  • Utilize SPM & Cycle meeting as a tool to enhance product & disease knowledge business planning
  • Identify new potential Institutions and develop business along with Implementation of product promotional strategies
  • To adhere & implement SFA practices and achieve KPIs 
  • Ensure Compliance and adherence to Company Policies and Code of Business Conducts.
  • Coordinate with Sr. Manager Coordination-Institutional Business and his team for Tender documents preparation and submission.
  • Demonstrate ability to interact and cooperate with all concerned functions.
  • Build trust, value others, foster innovation/creativity and demonstrate high integrity   
  • Develop and maintain professional relationships with targeted doctors, KOLs, hospital administration, pharmacists.
  • Increase market share of assigned products by using IQVIA Sales Analyser / PLD
  • Communicate AER (Adverse Event Report) to Pharmacovigilance & Medical Department within stipulated period.
  • Display good manners/etiquettes & professionalism during the job. 
  • Any other job assigned by company 

Education/Knowledge & Experience:



  • Graduate or equivalent
  • Preferably medical/science background
  • 5 or More years of related experience
  • Experience of Selling Biosimilars (oncology) will be an added advantage

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