Job description
DAL Studio – HR and Admin Assistant
Job Title: HR and Admin Assistant
Preferred Joining Date: Ready to join
Job Purpose
To provide comprehensive administrative and HR support to ensure smooth and efficient operations of the office. The HR and Admin Assistant handles daily administrative tasks, maintains employee records, supports recruitment processes, and ensures compliance with company policies and procedures.
Key Accountabilities
- Efficient execution of HR administrative tasks.
- Maintenance of accurate employee records and HR documentation.
- Smooth coordination of office administrative functions.
- Compliance with HR policies, labour laws, and company procedures.
- High-quality support to employees, managers, and external stakeholders.
Key Responsibilities
Human Resources Support
- Maintain accurate and up-to-date employee records in HR systems and files.
- Assist in recruitment activities (posting job ads, scheduling interviews, coordinating onboarding).
- Prepare employment contracts, letters, and HR-related documentation.
- Coordinate employee onboarding and offboarding processes.
- Track and monitor employee attendance, leaves, and benefits.
- Support training and development activities (training calendars, attendance records, evaluation forms).
- Assist in employee relations activities, including event coordination and communication.
Administrative Support
- Handle general office administration duties such as ordering supplies, coordinating office maintenance, and managing vendors.
- Manage incoming and outgoing correspondence (emails, calls, documents).
- Organize and maintain filing systems for both HR and administrative records.
- Support the organization of company meetings, travel arrangements, and events.
- Prepare reports, memos, and presentations as required by management.
- Ensure compliance with office health, safety, and security protocols.
Core Competencies
- Organizational Skills
- Strong ability to manage multiple administrative and HR tasks simultaneously.
- Effective time management and prioritization.
- Attention to Detail
- High accuracy in record-keeping and documentation.
- Communication Skills
- Clear and professional verbal and written communication.
- Ability to interact effectively with all levels of staff.
- Confidentiality & Integrity
- Maintains discretion and confidentiality in handling sensitive information.
- Customer Service Orientation
- Proactively supports employee needs and resolves issues efficiently.
- Problem Solving
- Identifies administrative and HR challenges and implements effective solutions.
- Technological Proficiency
- Proficient in MS Office Suite and HRIS/ERP systems.
- Comfortable with digital filing and workflow tools.
- Adaptability & Flexibility
- Comfortable working in a fast-paced and dynamic environment.
Qualifications & Experience
Job Purpose
To provide comprehensive administrative and HR support to ensure smooth and efficient operations of the office. The HR and Admin Assistant handles daily administrative tasks, maintains employee records, supports recruitment processes, and ensures compliance with company policies and procedures.
Key Accountabilities
- Efficient execution of HR administrative tasks.
- Maintenance of accurate employee records and HR documentation.
- Smooth coordination of office administrative functions.
- Compliance with HR policies, labour laws, and company procedures.
- High-quality support to employees, managers, and external stakeholders.
Key Responsibilities
Human Resources Support
- Maintain accurate and up-to-date employee records in HR systems and files.
- Assist in recruitment activities (posting job ads, scheduling interviews, coordinating onboarding).
- Prepare employment contracts, letters, and HR-related documentation.
- Coordinate employee onboarding and offboarding processes.
- Track and monitor employee attendance, leaves, and benefits.
- Support training and development activities (training calendars, attendance records, evaluation forms).
- Assist in employee relations activities, including event coordination and communication.
Administrative Support
- Handle general office administration duties such as ordering supplies, coordinating office maintenance, and managing vendors.
- Manage incoming and outgoing correspondence (emails, calls, documents).
- Organize and maintain filing systems for both HR and administrative records.
- Support the organization of company meetings, travel arrangements, and events.
- Prepare reports, memos, and presentations as required by management.
- Ensure compliance with office health, safety, and security protocols.
Key Performance Indicators (KPIs)
- Timeliness and accuracy of HR record-keeping (100% up-to-date records).
- Recruitment process support (vacancies filled within targeted time frame).
- Onboarding completion rate (100% of new hires onboarded on time).
- Employee file audit compliance (zero missing or incomplete records).
- Administrative request turnaround time (e.g., < 24 hours response time).
- Employee satisfaction with HR/Admin support (positive feedback rates).
- Vendor management efficiency (service contracts renewed on time, cost savings achieved where possible).
Core Competencies
- Organizational Skills
- Strong ability to manage multiple administrative and HR tasks simultaneously.
- Effective time management and prioritization.
- Attention to Detail
- High accuracy in record-keeping and documentation.
- Communication Skills
- Clear and professional verbal and written communication.
- Ability to interact effectively with all levels of staff.
- Confidentiality & Integrity
- Maintains discretion and confidentiality in handling sensitive information.
- Customer Service Orientation
- Proactively supports employee needs and resolves issues efficiently.
- Problem Solving
- Identifies administrative and HR challenges and implements effective solutions.
- Technological Proficiency
- Proficient in MS Office Suite and HRIS/ERP systems.
- Comfortable with digital filing and workflow tools.
- Adaptability & Flexibility
Comfortable working in a fast-paced and dynamic environment.
