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Account Manager

Yesterday 2025/09/08
Full time · 5 - 7 Years of Experience
500 Employees or more · Heavy Industry & Metallurgy

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Job description

Job Summary

The Account Manager is responsible for keeping the relationships with the key customers by partnering with and ensuring the long-term success.


Job Responsibilities

  • Developing long-term relationships with a portfolio of assigned customers, connecting with key business executives and stakeholders. 
  • Liaising between customers and cross-functional internal teams to ensure the timely and successful delivery of service and solutions according to customer needs.
  • Operating as the lead point-of-contact for any and all matters specific to your customers.
  • Building and maintaining strong, long-lasting, customer relationships
  • Developing a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
  • Ensuring the timely and successful delivery of our solutions according to customer needs and objectives.
  • Communicating clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Forecasting and tracking key account metrics.
  • Identifying and growing opportunities within territory and collaborating with Sales Teams to ensure growth attainment.
  • Assisting with high-severity requests and issuing escalations as needed.


Skills

Candidate Requirements

Education

Bachelor’s degree in engineering.

Work Experience

  • 5 to 7 years of experience in direct Sales activities
  • Working in the same field is a must.

Other Competencies 

  • Creativity: Being able to think of new systems and new ways to work. Being able to think creatively and ask the right questions.
  • Analytical Skills: Being able to understand complex mathematical analysis, calculus, and other mathematics for design and troubleshooting.
  • Problem-Solving Skills: Ability to develop new solutions to problems. Having the skills to identify the source of the problem, create, and test solutions.
  • Teamwork: Able to work well with others in order to get the job done.
  • Listening Skills: Listening to workers, teammates, end user, and management is crucial to the job.
  • Communication Skills: Being able to communicate plans, thoughts, and rationale in the job. Good communication skills will greatly help in accomplishing the job.                                                


Preferred candidate

Years of experience
5 - 7 years
Degree
Bachelor's degree / higher diploma
Major
Engineering
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Alghanim Industries
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Alghanim Industries is one of the largest, privately owned companies in the Gulf region. A multi-national company in outlook with operations in 40 countries, Alghanim Industries is a multi-billion dollar company with more than 30 businesses. Alghanim Industries place a high value on commitment and investment in our people who contribute to the continued growth and vitalization of our business. Renowned for our progressive business culture and management philosophy, we consider finding and developing talented and energetic people the key to our continued success. Alghanim Industries has a heritage of over 100 years as a successful commercial enterprise in the Gulf region, with a proven track record of reacting to economic and market changes. As a result, this diversified multi-national corporation has built a reputation synonymous with market leadership.

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