Lead ServiceNow Engineer

Job Title:ServiceNow Lead Software Engineer

Job Summary.

We are seeking a skilledServiceNowSeniorDeveloperto design, develop, configure, and maintain ServiceNow applications and integrations. The ideal candidate will have hands-on experience with ServiceNow platform capabilities, follow best practices, and collaborate closely with stakeholders to deliver scalable and secure solutions.

Key Responsibilities

• Design, develop, and implement ServiceNow solutions using best practices

  
  
  

• Customize ServiceNow applications usingBusiness Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer

  
  
  

• Develop and maintain ServiceNow modules such asÏTSM,CSM,APO,MCO,FinanceManagement,Employee Centre. 

  
  
  

• Build and supportintegrationsusing REST, SOAP, MID Server, and IntegrationHub

  
  
  

• Create and manageService Catalog items, workflows,FlowDesingerandETL,Integration Hub, DataFabric/Zero Copy Connectors

  
  
  

• Perform unit testing, debugging, and troubleshooting of platform issues

  
  
  

• Support platform upgrades, patches, and releases

  
  
  

• Collaborate with architects, business analysts, and stakeholders to gather requirements

  
  
  

• Follow SDLC, Agile/Scrum, and change management processes

  
  
  

• Maintain technical documentation and knowledge articles

  
  
  

Required Skills & Qualifications

• 3+ years of hands-onServiceNow development experience

  
  
  

• Strong experience withJavaScript,REST/SOAPAPIs and integrations

  
  
  

(server-side and client-side)

• In-depth knowledge of ServiceNow platform architecture

  
  
  

• Experience withFinance Managementand MCOprocesses(Source-to-Pay, Order-to-Cash lifecycle,Accounts payable, Accounts receivable etc)

  
  
  

• Familiarity withCMDB, Discovery, andITSM 

  
  
  

• Experience withotherApplication would be plus likeITOM, HRSD.

  
  
  

• Understanding ofACLs, roles, and security best practices

  
  
  

• Experience working inAgile/Scrumenvironments

  
  
  

referred Qualifications

• ServiceNow certifications such as:

  
  
  

• Certified System Administrator (CSA)

  
  
  

• Certified Application Developer (CAD)

  
  
  

• Module-specific certifications (CSM,ITSM,MCOetc.)

  
  
  

• Experience withServiceNow Performance Analytics and Reporting

  
  
  

• Knowledge ofUI Builder, Service Portal, and Workspace configuration

  
  
  

• Exposure toDevOps, CI/CD, and ATF (Automated Test Framework)

  
  
  

Soft Skills

• Strong analytical and problem-solving skills

  
  
  

• Excellent communication and documentation abilities

  
  
  

• Ability to work independently and in a team environment

  
  
  

• Strong stakeholder management skills

  
  
  

Education

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience

  
  
  

• Min7+ Years of experience in Servicenow

  
  
  

Nice to Have

• Experience withcloud platforms(AWS, Azure)

  
  
  

• Knowledge ofITIL processes

  
  
  

• Experience supportingglobal enterprise environments

  
  
  

Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.