Job description
SOKNA is Egypt's first holistic end-of-life care service, addressing the challenges of the entire experience: before, during, and after.
The technology team builds systems that help families navigate loss with care and dignity, and help staff manage emotionally demanding, operationally complex work.
The domain is sensitive, the workflows are intricate, and the stakes are deeply human.
In moments of loss, technology should remain in the background and appear only when truly needed, quietly and reliably.
● A leadership pipeline role with real ownership.
You drive your own line of work.
● A growing team where early members shape culture, process, and product direction for years to come.
● A culture that empowers growth and learning, with access to an international network of domain experts.
● Team-oriented and supportive work environment.
● Competitive compensation and benefits.
● Full medical coverage.
Key Responsibilities ● Discovery and User Research: Conduct field observations, stakeholder interviews, and workflow mapping to uncover needs and define requirements.
● Product Strategy and Planning: Own the product roadmap, prioritize based on business direction, write clear requirements, and defend the "No" when needed.
● Prototyping and UX Validation: Create wireframes and prototypes, test with real users, and iterate until the solution fits the reality of the field.
● Execution Coordination: Hand off validated requirements to engineering, ensure delivery matches intent, and coordinate field testing and release readiness.
● Operational Integration: Work with operations to integrate new features into daily workflows, supported by clear documentation and feedback loops.
What We Expect ● 6+ years of proven track record in Product Management roles.
A Bachelor’s degree in Computer Science or a technical field is highly preferred.
● Comfortable with hard problems.
You are drawn to challenges that most people find difficult, whether that's navigating ambiguity, working across unfamiliar workflows, or operating in a domain as heavy and meaningful as end-of-life care.
● A '0-to-1' product builder who thrives on ambiguity and possesses the grit to architect product solutions from the ground up.
● Comfortable with technology and curious about it.
You reason about software behavior, think in edge cases before features are built.
You are curious about the latest tools, including generative AI and prototyping tools, that bring ideas to life quickly and test them early.
● Passion for user experience and real impact.
You are empathetic to users, obsessed with getting the experience right, and motivated by solving problems that genuinely matter.
● Expertise in driving alignment and clarity across stakeholders and XFN teams to ensure flawless execution.
● Ownership and communication.
You drive decisions, not relay messages, and you communicate them clearly, whether that's writing precise requirements or navigating difficult trade-off conversations.
This job post has been translated by AI and may contain minor differences or errors.
