Operations Executive

Key Responsibilities:

• Manage daily operations for 70+ units.
  

  
  

• Plan and supervise cleaning schedules with the Cleaning Team Lead.
  

  
  

• Ensure smooth check-ins and check-outs for guests.
  

  
  

• Coordinate maintenance issues and urgent repairs.
  

  
  

• Monitor quality and cleanliness standards across all units.
  

  
  

• Update PMS (Hostaway) daily with unit status, maintenance, and guest issues.
  

  
  

• Escalate operational issues to the Owner when necessary.
  

  
  

• Maintain inventory of linens, amenities, and consumables.
  

  
  

• Train, supervise, and mentor cleaning staff.
  

  
  

• Generate weekly operational reports with KPIs: occupancy, complaints, missed cleanings, and turnaround times.
  

  
  

Qualifications & Skills:

• Experience in holiday home or hospitality operations in the UAE.
  

  
  

• Knowledge of PMS (Hostaway) and reporting tools.
  

  
  

• Strong leadership and communication skills.
  

  
  

• Excellent problem-solving and crisis management abilities.
  

  
  

• Flexible and available for all-round hospitality tasks.