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Key Responsibilities:
Manage daily operations for 70+ units.
Plan and supervise cleaning schedules with the Cleaning Team Lead.
Ensure smooth check-ins and check-outs for guests.
Coordinate maintenance issues and urgent repairs.
Monitor quality and cleanliness standards across all units.
Update PMS (Hostaway) daily with unit status, maintenance, and guest issues.
Escalate operational issues to the Owner when necessary.
Maintain inventory of linens, amenities, and consumables.
Train, supervise, and mentor cleaning staff.
Generate weekly operational reports with KPIs: occupancy, complaints, missed cleanings, and turnaround times.
Qualifications & Skills:
Experience in holiday home or hospitality operations in the UAE.
Knowledge of PMS (Hostaway) and reporting tools.
Strong leadership and communication skills.
Excellent problem-solving and crisis management abilities.
Flexible and available for all-round hospitality tasks.
You'll no longer be considered for this role and your application will be removed from the employer's inbox.