Job Summery

Execute employee services processes and provide support to CATRION employees in accordance with established procedures, ensuring compliance with Operational Level Agreements (OLAs) and Service Level Agreements (SLAs).

Job Description

• Validate the documentations for data change as needed.

• Conduct sample validation of employee letters i.e., transfer, promotion as generated from the system.

• Review leaves records in the system to ensure they are correct and up to date.

• Maintain the exit checklist and support the employee on the exit process. Provide the employee with exit letter and any other leaving documentation.

• Update data in the system for leavers in HR system and ensure their eligibility is entitlements are corrected recorded.

• Maintain the employee files digitally.

• Create certificates, declarations and statements for employees, authorities (as per request).

• Manage the end-to-end process for contract extension.

• Receive completed employee requests based on the annual vacation, training or business travel, consolidate and share with the travel service provider.

• Check employee eligibility as per the contract and ensure the system reflects the same.

• Conduct discussion with the employee on the travel request and finalize the ticket proposal and dates.

• Collaborate with the corporate travel account agency, review the invoice and partner with Finance for timely payment.

• Communicating policies pertaining to Human Resources, compensation, and benefits.

• Conducting exit interviews.

• Managing employee complaints.

• Informing employees about the company’s policies, ensuring ethical conduct, and handling violations against the ethics of the brand.