General Manager - 5Star Luxury Hotel, Qatar

Job Overview

The General Manager will play a pivotal role in directing the operations and strategic planning of our hospitality division. This position requires a dynamic leader capable of managing resources effectively while ensuring the highest standards of service and guest satisfaction.

Key Responsibilities

• Oversee the daily operations of the luxury hospitality sector to ensure efficiency and effectiveness in customer service.
• Develop and implement strategic plans to enhance guest experiences and increase overall profitability.
• Build and sustain strong relationships with stakeholders, including guests, employees, and business partners.
• Monitor financial performance and prepare budgets while implementing cost control measures.
• Ensure compliance with health and safety regulations as well as industry standards.
• Lead, mentor, and manage the hospitality team by promoting a culture of excellence and accountability.
• Analyze market trends and competitors to capitalize on opportunities and mitigate potential risks.
• Report directly to senior management on performance metrics and strategic initiatives.
• Drive innovation in services offered to differentiate the brand in the competitive luxury marketplace.
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• It will be your responsibility as General Manager to create business plans, develop budgets, and define operational policies, all aimed at optimizing resources and facilitating sustainable growth.