Req ID:516568
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Job Title : Performance Engineer
PURPOSE OF THE JOB:
The Performance Engineer is responsible to perform the following : -
- Management of all database related work for relevant warranty /Service projects with respect to Trains product failures and RCA management
- Manage relevant KPIs
- Data management for Daily, Weekly and Monthly Reporting as per Contractual Requirements.
- Submit the Daily, Weekly, Monthly and KPI reports to customer and internal stake holders on time.
- Support 24hr Fleet Management, Fleet Planning and Fleet Coordination
- Continuous coordination and Synchronisation with Service and Fleet team for data capturing and data management for Smooth Train operation
ORGANISATION
Organization structure (job belongs to..)
Services
Reports directly to:
Reports to the Fleet Manager
Other reporting to:
PI Manager or Leader (if applicable)
Direct reports:
Fleet Manager
Network & Links:
Internal
- Fleet Control team
- PI Support team
- Reliability Availability Maintainability Safety (RAMS) team
- Project Engineering team
- Internal Supplier representatives (Components/Participating Units)
- Maintenance/Service team (if Alstom)
External
- Customer site team (NCRTC)
- Operation Team (DB)
- External Supplier representative
Key accountabilities:
- Provide up-to-date data/ information on fleet status to internal and external customers
- Coordination with Intra dept and inter dept for Train In and Out Management and Align wih Customer for KPIs
- Manage the day-to-day comunications with all Customer & Operator regarding service provision of the Trains
- Communicate fleet availability/performance-KPI to all areas of the Business & Customer
- Monitor Product performance and track data for providing reports
- Active Participation in Daily customer meeting and FRACAS meeting.
- Prepare Daily, Weekly, Monthly and KPI reports and submit to customer & internal stack holders within the contractual defined time line.
- Active follow up for Reliability Growth actions in cooperation with RAMS, Supplier and Quality Team.
- Ensure the data qualty in GSI and also improve data quality captured in GSI close coordination with depot team
- Technical report preparation for critical failures/ Service failures.
- Conducts peer reviews of PI activities and provide technical leadership if requested
- Contribute to Return of Experience
Performance measurements:
- Achievement of contractual availability (milestone) targets
- Manage all related KPIs (internal and external) in alignment with Customer
- Characterization of K1S/K2/K3 issues on time (considering K1S – safety relevant issue, K2 – issue causing major passenger service disruption, K3 – issue having impact on service availability and product reliability)
- Completeness and Quality of failure/event diagnosis/data recorded in Defect Management data base
- Timely submission of all Reports.
- Audit results (internal and external)
- Coordination with CFT for MOMs of all Meetings relater to fleet performance
- Customer satisfaction of technical expertise
- Compliance with EHS rules and work-related processes
Educational Requirements :
- B Tech in Electrical/Electronics or equivalent, MBA preferred.
- IT skills – High level of compétency in Personal Computer, including office packages, specifically MS Word, Excel, Power Point and Access.
- High level of MS power point and MS Excel skill is a must with all advance fitures like ‘functions’, ‘slicers’, etc for data handling
Experience
- Strong data management and analytical capability
- Atleast 4 years of experience associated with Indian Railways or in Metro Corporations in the domain of Train/Locomotive /Metro Fleet coordination/Operation/ Customer Coordination/Troubleshooting/PRT Management/Helpline Management
- IT skills – High level of compétency in Personal Computer, including office packages, specifically MS Word, Excel, Power Point and Access,
- Knowledge of quality and safety systems
- A general knowledge of rail vehicle maintenance requirements.
- Experience of working in a Service Site or Production environment.
- Knowledge and understanding of our customers.
You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!
Important to note
As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.
