Coordinator, Operations

The Coordinator, Operations supports day-to-day office operations by managing administrative and clerical tasks and ensuring efficient communication across the team. The role reports to the Operations Supervisor. In addition to administrative duties, this position plays a meaningful role in supporting revenue growth by assisting with lead follow-up, coordinating sales activities and helping identify new business opportunities within the certification and compliance space.
 

What You Will Do:

• Coordinate and schedule meetings, appointments and internal or external events.

  
  

• Maintain, organize and update files, records and correspondence.

  
  

• Handle incoming and outgoing communications, including phone calls and emails.

  
  

• Monitor and track project timelines to ensure deadlines are met.

  
  

• Assist in preparing reports, presentations and other business documentation.

  
  

• Process invoices, expense reports and support basic financial tracking.

  
  

• Address routine client and internal inquiries related to administrative processes.

  
  

• Promote a positive, professional office environment by resolving day-to-day issues promptly.

  
  

• Perform general office duties as required.

  
  

• Support Sales and Marketing teams with the execution of sales strategies, follow-ups and promotional activities.
   

  
  

What You Will Need:

Education and Experience

• High school diploma or equivalent (certifications in office management or administration are an advantage).

  
  

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

  
  

• 2-3 years of experience in an administrative, clerical or sales support role.
   

  
  

 Knowledge, Skills, and Abilities

• Strong organizational and time-management skills.

  
  

• Good verbal and written communication skills.

  
  

• Ability to prioritize tasks and work independently.

  
  

• Strong attention to detail and basic problem-solving ability.

  
  

• Familiarity with scheduling and office management tools.

  
  

• Proficiency in English.

  
  

• Integrity and reliability.

  
  

• Customer service mindset.

  
  

• Ability to work in a fast-paced environment.

  
  

• Strong interpersonal and teamwork skills.
   

  
  

Reporting Relationships:

Will report to Country Manager and has no direct reports

Working Conditions:

The work environment will primarily be an air-conditioned office setting requiring the employee to sit for prolonged periods while concentrating on a computer screen.

We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times.

ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We’re at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations.

Equal Opportunity

The ABS Group of Companies is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws.
Notice
ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid.
Other
This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs