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Veterinary Receptionist

4 days ago 2026/05/26
AED 3,704 - AED 5,556
3 Open Positions
Full time · Mid career · 1 - 5 Years of Experience
10-49 Employees

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Job description

THE ARK Animal Clinic is expanding in Dubai, and we are seeking an experienced Female Veterinary Receptionist to join our growing team. If you have strong front-desk experience in a veterinary clinic, excellent communication skills, and a passion for animal care, we would like to hear from you.

About the Role

As a Veterinary Receptionist at THE ARK Animal Clinic, you will be the first point of contact for pet owners. You will play a key role in client satisfaction, appointment coordination, clinic organization, and revenue support, while maintaining a professional and welcoming environment.

This role is ideal for candidates with strong attention to detail, multitasking ability, and customer service excellence in a fast-paced veterinary setting.

Key Responsibilities

  • Welcome clients and pets in a professional and friendly manner
  • Manage appointment scheduling, phone calls, WhatsApp inquiries, and walk-ins
  • Maintain accurate patient records using veterinary management software (e.g., EzyVet or similar systems)
  • Handle billing, invoicing, insurance, and payment processing
  • Coordinate effectively with veterinarians, nurses, and grooming staff
  • Promote clinic services, wellness plans, and vaccination packages ethically
  • Ensure front desk organization and workflow efficiency
  • Manage follow-ups, reminders, and client communication
  • Support clinic performance targets and client retention

What We Offer

  • Competitive salary package (based on experience)
  • Immediate hiring for qualified candidates
  • Career growth and long-term stability
  • Professional and supportive working environment
  • Ongoing training and development opportunities
  • Work with a reputable veterinary clinic in Dubai


Join THE ARK Animal Clinic and become part of a dedicated team committed to delivering outstanding veterinary care and exceptional client service in Dubai.

Job Types: Full-time, Permanent, Contract

Contract length: 24 months

Pay: From AED5,000.00 per month

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Veterinary Receptionist: 2 years (Required)

Language:

  • English (Required)

Location:

  • Dubai (Preferred)


Skills

  • Female candidate (as per clinic requirements)
  • Minimum 2+ years’ experience as a Veterinary Receptionist in Dubai or GCC
  • Strong knowledge of veterinary services, procedures, and terminology
  • Excellent English communication skills (additional languages are an advantage)
  • Proven customer service and sales skills in a medical/veterinary environment
  • Experience using clinic management or CRM software
  • Strong organizational, multitasking, and time-management skills
  • Ability to work under pressure in a busy clinic environment
  • Positive attitude, professionalism, and empathy toward clients and pets
This job post has been translated by AI and may contain minor differences or errors.

Preferred candidate

Years of experience
1 - 5 years
Residence location
United Arab Emirates
Gender
Female
Career level
Mid career
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