UAE National_Operational Excellence Specialist | Corporate Services | Group Tech & Digital Platforms

Overview Of The Role:

The Operational Excellence Specialist is responsible for driving the end-to-end training strategy and delivery for IT projects and PODs. The role involves engaging in the overall strategies and initiatives of the Operational Excellence team, ensuring the alignment of training activities with project budgets and timelines. The specialist coordinates cultural engagement initiatives, supports rewards and recognition programs, and facilitates communication events to enhance strategic alignment and employee experience. Success in this role requires a blend of analytical thinking, creativity, and practical judgment.

What You Will Do:

• Coordinate and facilitate the delivery of end-user training activities for GTDP Projects.
• Ensure project teams receive timely and relevant training aligned to the specific needs of each project.
• Identify gaps and tailor training needs to specific project requirements to ensure timely delivery.
• Support the execution of Rewards & Recognition programs by coordinating activities.
• Ensure timely delivery and promote participation and visibility across GTDP teams.
• Work with volunteers to drive cultural engagement initiatives that positively impact employee experience.
• Foster a collaborative working environment.
• Drive Comms events, such as the GTDP Townhall, to foster strategic alignment and two-way dialogue between leadership and teams.
• Plan, develop, and deliver internal marketing and communication materials to support GTDP initiatives.
• Ensure consistency and high-quality messaging across all platforms.
• Run targeted Continuous Improvement (CI) initiatives by partnering with cross-functional teams.
• Identify, implement, and monitor enhancements to foster a culture of continuous improvement within the department.