Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
https://bayt.page.link/v1TUmrkCw1dqRip19
Back to the job results

Technical Support Engineer | Al-Futtaim Automotive - BYD | UAE

30+ days ago 2026/05/03
Full time
500 Employees or more · Accounting
Create a job alert for similar positions
Job alert turned off. You won’t receive updates for this search anymore.
Undo

Job description

What You Will Do:


Technical Support


  • Provide diagnostic support for EV vehicle brand on technical and electrical issues.
  • Ensure the availability of necessary special tools, technical literature, and service bulletins at locations.
  • Prepare quality cases reports and submit with required data to the technical manager and OEM.
  • Report all issues requiring technical assistance or concerns on new vehicles by raising technical reports.
  • Advise locations on resolving technical issues.
  • Remote assistance to solve technical issues when not physically present.
  • Conduct field visits to assist on technical issues.
  • Submit technical information reports to the principal and follow up on these reports.


Repair and Coaching


  • Assist in the failed part analysis and shipment to OEM.
  • Provide on-the-job coaching ensuring 'Fix-it-Right' implementations.
  • Coordinate software updates and equipment usage, ensuring completion rate meets technical manager assessment.


Communication and Liaison


  • Escalate issues to the technical manager regularly and conduct weekly reviews.
  • Promote improvement of customer service in EV and PHEV models through close liaison with all departments.
  • Assist the technical manager with customer-focused decisions to maintain a positive customer experience.


Skills

Required Skills To Be Successful:


  • Sound knowledge of electronics, onboard diagnostics, and new energy vehicles.
  • Ability to organize, analyze, and communicate effectively.
  • Experience with modern diagnostic and repair methods.
  • Leadership, teamwork, and adaptability in customer service-focused environments.


What Qualifies You For The Role:


  • Diploma or equivalent in mechanical or electrical engineering.
  • IMI EV Level 3 or 4.
  • Valid UAE driving license without travel restrictions within GCC.
  • 6 years of experience in automotive repair, with at least 3 years as a master technician or technical support engineer in dealer service operations.


This job post has been translated by AI and may contain minor differences or errors.
Apply on company site Email to Friend Complete Questionnaire
You’ve reached the maximum limit of 15 job alerts. To create a new alert, please delete an existing one first.
MANAGE
Job alert created for this search. You’ll receive updates when new jobs match.
Manage alerts
Are you sure you want to unapply?

You'll no longer be considered for this role and your application will be removed from the employer's inbox.