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Service Engineer (Weighing Machine)

23 days ago 2025/08/13
Mid career
10-49 Employees
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Job description

Black & Grey HR is hiring a Service Engineer (Weighing Scale) for a reputed client specializing in high-precision machinery for the jewelry manufacturing industry. The role involves installing, maintaining, and troubleshooting digital weighing scale machines at client sites, along with promoting Annual Maintenance Contracts (AMCs). This is a field-based role requiring technical expertise and strong customer service skills.<b>Responsibilities:</b>- Install and calibrate new digital weighing scale machines at client locations.- Conduct scheduled maintenance, troubleshoot breakdowns, and provide emergency support.- Diagnose and resolve technical faults with precision and efficiency.- Maintain accurate service records and documentation for all client visits.- Promote AMC services and generate leads during on-site visits.- Follow up on AMC renewals and convert potential leads into new contracts.- Deliver product demonstrations and end-user training sessions.- Maintain excellent relationships with clients and provide timely resolution of issues.- Coordinate with internal teams for spare parts, technical support, and escalations.- Adhere to all SOPs and safety protocols during service activities.Requirements- Diploma or Degree in Electronics, Instrumentation, Mechatronics, or a related field.- 4-5 years of hands-on experience in servicing digital weighing machines - experience in the jewelry sector is highly preferred.- Strong technical understanding of precision instruments and calibration techniques.- Excellent communication skills in English and Hindi.- Customer-centric attitude with problem-solving abilities and sales orientation.- Willingness to travel to client sites and work in the field.Benefits- Competitive salary with performance-based incentives.- Training and exposure to industry-leading equipment brands.- Opportunities for professional development and growth in a dynamic work environment. If you are a technically skilled professional with a passion for precision and customer service, apply now to join a market leader in the jewelry machinery industry!

Preferred candidate

Career level
Mid career
Major
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🎉 Hey there, welcome to Black & Grey HR! We're not your ordinary talent acquisition company. Our mission is to redefine the recruitment experience and build great employer brands with a humanized, yet progressive approach. 🌟 We understand that the world is rapidly changing, and technological advancements like 📱 mobile internet, 📲 social media, 🤖 automation, and 🧠 artificial intelligence are reshaping the way we live and work. But fear not! Our unique recruitment and selection process takes into account these changes and redefines the way you look at ‘experience’ in the recruitment process. 🤝 With our approach, we increase the probability of hiring great candidates and building strong employer brands, regardless of the challenges. 🚀 We're proud to have worked with 🏢 Fortune 500's, 🏭 leading local organizations, and 🏢 small to medium-sized enterprises in the Middle East. Our diverse client portfolio is a testament to our ability to provide effective solutions to any business, regardless of size or industry. 💪 At Black & Grey HR, we believe that most human resource issues are not black and white. People have different variables and aspirations at every stage of their career. That's why we invest time and effort to truly understand our candidates and clients. We use insights, intellect, and a lot of compassion to effectively manage the grey areas of human interaction and deliver the right solutions. ❤️ Partner with Black & Grey HR today and experience a recruitment process like no other. 🎉

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