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Service Engineer – General Machinery

23 days ago 2025/08/13
Mid career
10-49 Employees
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Job description

Black & Grey HR is recruiting a Service Engineer - General Machinery for a reputed client in the industrial machinery sector. The role focuses on the installation, commissioning, maintenance, and repair of a wide range of general industrial machines. It combines technical field service responsibilities with customer interaction and promotion of Annual Maintenance Contracts (AMCs).Responsibilities:​- Install and commission industrial machinery at customer sites, ensuring setup and performance standards are met.- Provide operational training to machine operators and maintenance staff.- Perform preventive and corrective maintenance to ensure reliable machine operation.- Diagnose and troubleshoot mechanical and basic electrical issues.- Replace faulty components and make adjustments to restore machine functionality.- Deliver remote and on-site technical support to clients.- Resolve service requests promptly and professionally.- Build strong customer relationships and deliver high levels of service.- Identify service opportunities and promote AMCs during client interactions.- Generate and follow up on AMC leads and renewals.- Stay current on machine upgrades and new technologies.- Attend training sessions to enhance technical knowledge and skills.​Requirements- Diploma or Degree in Mechanical or Industrial Engineering.- 2-5 years of experience in servicing general industrial machinery.- Proficiency in mechanical systems maintenance and fault diagnostics.- Basic understanding of electrical and control systems is a plus.- Strong communication skills and a customer-oriented approach.- Fluency in English and Hindi; knowledge of Arabic is an advantage.- Willingness to travel for field service.Benefits- Competitive salary with performance-based incentives.- Training and exposure to leading machinery brands and systems.- Growth opportunities within a dynamic and client-focused organization. If you are a technically skilled and service-driven professional ready to support industrial clients with top-notch machinery solutions, we'd love to hear from you.

Preferred candidate

Career level
Mid career

🎉 Hey there, welcome to Black & Grey HR! We're not your ordinary talent acquisition company. Our mission is to redefine the recruitment experience and build great employer brands with a humanized, yet progressive approach. 🌟 We understand that the world is rapidly changing, and technological advancements like 📱 mobile internet, 📲 social media, 🤖 automation, and 🧠 artificial intelligence are reshaping the way we live and work. But fear not! Our unique recruitment and selection process takes into account these changes and redefines the way you look at ‘experience’ in the recruitment process. 🤝 With our approach, we increase the probability of hiring great candidates and building strong employer brands, regardless of the challenges. 🚀 We're proud to have worked with 🏢 Fortune 500's, 🏭 leading local organizations, and 🏢 small to medium-sized enterprises in the Middle East. Our diverse client portfolio is a testament to our ability to provide effective solutions to any business, regardless of size or industry. 💪 At Black & Grey HR, we believe that most human resource issues are not black and white. People have different variables and aspirations at every stage of their career. That's why we invest time and effort to truly understand our candidates and clients. We use insights, intellect, and a lot of compassion to effectively manage the grey areas of human interaction and deliver the right solutions. ❤️ Partner with Black & Grey HR today and experience a recruitment process like no other. 🎉

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