Sales Coordinator

Job Code: 154/001/275
Industry: Packaging
Job Brief:
The Sales Coordinator will provide administrative and operational support to the sales team, ensuring smooth coordination between clients, internal departments, and production. The role involves handling quotations, follow-ups, invoicing, and order processing while supporting day-to-day sales operations within the packaging industry.
Job Responsibilities:

• Coordinate with the sales team to support daily sales activities and order processing.
• Prepare and issue sales quotations in line with client requirements and company pricing policies.
• Follow up with customers on quotations, orders, and payments to ensure timely closure.
• Assist in preparing sales orders, invoices, delivery notes, and related documentation.
• Maintain accurate sales records, customer data, and documentation for reference and reporting.
• Coordinate with production, logistics, and accounts teams to ensure smooth order execution and timely deliveries.
• Handle customer inquiries and provide necessary information related to orders, pricing, and delivery schedules.
• Support the sales team in tracking sales performance and preparing basic reports as required.
• Ensure proper communication and coordination between internal departments and external customers.

Job Requirements:

• Sales coordination experience is mandatory.
• Prior experience in the carton or packaging industry is preferred.
• Hands-on experience in preparing quotations, order follow-ups, invoicing, and sales documentation.
• Good understanding of sales processes and coordination workflows.
• Proficient in MS Office applications, especially Excel and email communication.
• Strong organizational, communication, and follow-up skills.
• Ability to multitask and work efficiently in a fast-paced environment.

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