Sales Associate

Since 1964, Alaïa is a Parisian Fashion Maison, with a Couture soul and a timeless sense of beauty.
Azzedine Alaïa, a legendary master of cut, changed the look of fashion in the 80’s with his sculptural silhouettes. Today, the Belgian Creative Director Pieter Mulier, perpetuates his quest of perfection and modernity, sharing the same technical skills and passion for arts. Shape driven creations and iconic knits are sculpted on the body, crafting unique interpretations of the free beauty of women.

KEY RESPONSIBILITIES

Sales driven in line with ALAÏA commercial strategy and sales ceremony

• Reaching monthly store targets with the team

  
  
  

• Increasing average basket in quantity and value (UPT, VPT)

  
  
  

• Developing cross-selling

  
  
  

• Knowing RTW and Accessories construction and vocabulary

  
  
  

Client Service Excellence

• Bringing to life the ALAÏA customer experience

  
  
  

• Representing with the highest standards and promoting ALAÏA’s name and image inside the Boutique

  
  
  

• Welcoming Client, in the Boutique, over the phone, by e-mail, according to ALAÏA guidance and standards

  
  
  

• Developing the client book and updating the customer database

  
  
  

• Developing Client loyalty through excellent service and Treatment

  
  
  

• Reinforcing clientele relationships with consistent follow up

  
  
  

Boutique Operations and Visual Merchandising

• Taking part actively in team meetings, events, annual inventory counts and all daily operations as required

  
  
  

• Respecting and ensuring the highest standards of the displays in line with the Boutique guidance

  
  
  

• Ensuring a constant Boutique cleanliness and tidiness

  
  
  

• Respecting and applying security rules and mindset

  
  
  

Brand Ambassador

• Maintaining excellent level of product knowledge, understanding products and trends, collections

  
  
  

• Following the ALAÏA Grooming

  
  
  

• Working closely with partners and teams

  
  
  

YOUR PROFILE

• Professional experience gained from luxury retail experience

  
  
  

• Excellent high Client Treatment standards

  
  
  

• Team player with excellent inter-personal skills

  
  
  

• Multi-tasker