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Manage full floor operations across F&B and entertainment sections
Lead and supervise service staff, attendants, and cashiers during shifts
Ensure high standards of service, cleanliness, and guest satisfaction
Handle customer feedback, complaints, and on-the-spot problem solving
Coordinate between kitchen, service team, and entertainment areas
Monitor crowd flow, reservations, and peak-time operations
Ensure safety procedures and operational guidelines are followed
Support upselling and revenue targets across all areas
You'll no longer be considered for this role and your application will be removed from the employer's inbox.