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CRM Manager - Lifecyle & Loyalty

30+ days ago 2025/07/20
Full time · Student/Internship
500 Employees or more
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Job description



An exciting opportunity to lead lifecycle, loyalty, and CRM strategy for a leading global brand in the MENA region. You'll drive customer retention, engagement, and reward program success across digital channels including email, app, WhatsApp, and more.

Client Details

A leading global brand in the MENA region

Description
Design and launch lifecycle and loyalty journeys to boost retention, engagement, and reward program performance.Leverage CRM tools and first-party data to create personalised, multichannel campaigns.Collaborate with digital, eComm, and product teams to align CRM with business goals.Monitor and optimise campaign performance through data insights and A/B testing.


Profile
6-8+ years' experience in CRM, loyalty, or lifecycle roles in major brands or retailers.Expertise in tools like Adobe Campaign, Salesforce, or similar CRM platforms.Strong project management, communication, and data-driven campaign skills.Confident working across cross-functional teams with the ability to influence stakeholders and drive results in a matrixed organisation.


Job Offer

This is a high-impact role with the chance to shape CRM and loyalty strategy for a globally recognised brand. You'll join a fast-paced, innovative environment working alongside top-tier digital and marketing teams. The position offers great visibility, measurable impact, and access to cutting-edge CRM technologies

Skills

CRM,Loyalty, Abobe

Preferred candidate

Career level
Student/Internship
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Michael Page
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Michael Page is comprised of 25 disciplines – each providing a service to a specialist area of the market. We recruit permanent, temporary, contract and interim opportunities, typically from second/third job levels upward. Businesses we work with range from SMEs to global blue-chip organisations. We conduct highly customised search assignments aimed at aligning our client’s missions, cultures and strategic goals with exemplary candidates. Our experienced and well networked consultants employ a high-quality, targeted and consultative approach to each mandate, thereby enabling our clients to source the talent to take their businesses to the next level. Our clients range from multinational corporations to boutique firms across all specialisms and sectors.

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