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Job description

Job Title

Technical Sales Engineer




Job Scope
  • The Support Engineer is accountable for addressing technical issues in a timely and efficient manner, maintaining strong relationships with partners and end users and ensuring full satisfaction at all times.
  • Review Customer Specifications, BOQs, and drawings for realistic pricing as per scope of work and assist with the formulation of order winning strategies.


Main Duties and Responsibilities
  • To submit a detailed response to the inquiry documentation and provide technical solutions to any subsequent requests for clarification. And develop costing as part of the quotation process.
  • To respond to customer Questions and requests in a timely and efficient manner.
  • To work with the customers, prospect to ascertain the inquiry information necessary to produce sales proposals, including technical product selection, quotation document and costing through BOQs & Standard technical specifications.
  • Battery Capacity calculations based on Load profiles, Battery breaker calculations, Rectifier rating calculations.
  • Coordinating with factory and interacting with customers for any clarifications during Pre-order stage.
  • Handling Post order clarifications/ Technical Support for order processing during order execution stage (if required).
  • To attend resultant calls for negotiations with the customer and convert those opportunities to purchase orders.
  • Frequent follow up with the customer regarding the status of the project.
  • Estimating the budget of our product based on the overall project value.
  • Interaction with the customer to discuss for an upcoming project.
  • Business development and found new customers.
  • Negotiate with the customer regarding delivery period, Payment terms and conditions, Type of delivery.
  • Attending the meetings with customers and create an awareness on our products.
  • Prepare and deliver technical presentations explaining products or services to customers and prospective customers.


Position Requirements
  • Good experience in handling projects with major companies like ADNOC Onshore, ADNOC Offshore, SHELL


Education

Bachelor’s degree in Computer Science or any other related field




Experience
  • At least 5 years of relevant experience with AC&DC UPS systems, DC chargers, LV Distribution boards, all industrial applications 

#LI-DNI





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