Job Purpose

The American University in the Emirates (AUE) is seeking a highly organized, professional, and detail-oriented Administrative Assistant to provide comprehensive administrative and operational support to assigned departments and offices within the University.

The successful candidate will be responsible for ensuring the smooth day-to-day operation of administrative activities, facilitating effective communication among stakeholders, maintaining records and documentation, and supporting departmental initiatives. The role requires strong organizational skills, attention to detail, discretion, and the ability to manage multiple priorities in a dynamic academic environment.

Qualifications & Education

• Bachelor's degree in Business Administration, Management, or a related field preferred.
• Minimum 2–4 years of experience in an administrative support role, preferably within a higher education institution or corporate environment.
• Familiarity with university administrative procedures and office operations is preferred.
• Excellent organizational and time-management skills with the ability to prioritize tasks effectively.
• Strong written and verbal communication skills in English; Arabic language skills are an advantage.
• High level of professionalism, integrity, and discretion when handling confidential information.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office productivity tools.
• Ability to work independently and collaboratively within a team environment.
• Strong interpersonal and customer service skills.
• Adaptability and willingness to learn new systems and technologies.

Work Environment

• The position is based at the American University in the Emirates campus in Dubai International Academic City.
• Occasional attendance at university events, workshops, and meetings may be required.
• Flexibility in working hours may be required to support departmental needs and university activities.

Key Responsibilities

Administrative Support

• Provide administrative support to assigned departments and staff members.
• Manage schedules, appointments, meetings, and departmental calendars as required.
• Prepare correspondence, reports, presentations, and other administrative documents.
• Organize and maintain filing systems, records, and databases in both electronic and physical formats.
• Coordinate meetings, prepare agendas, record minutes, and follow up on action items.
• Assist with data collection, data entry, and report preparation.
• Handle confidential documents and information with discretion and professionalism.
• Monitor office supplies and coordinate procurement requests when necessary.

Communication and Coordination

• Serve as a point of contact for students, faculty, staff, and external stakeholders.
• Respond to inquiries and direct requests to the appropriate personnel.
• Coordinate communication between departments and assist in facilitating administrative processes.
• Support the organization of university events, workshops, seminars, and meetings.

Operational Support

• Assist in maintaining departmental records and ensuring compliance with university policies and procedures.
• Support budget tracking, invoice processing, and administrative documentation when required.
• Assist with departmental projects and special assignments.
• Contribute to the efficient operation of office activities and administrative workflows.

General Duties

• Maintain accurate records and documentation.
• Ensure a professional and welcoming office environment.
• Assist with the preparation and distribution of departmental communications and reports.
• Support departmental and university initiatives as assigned.
• Perform other duties as assigned by the direct supervisor.

About American University in the Emirates (AUE):

The American University in the Emirates (AUE) invites applications from well-qualified candidates for a range of faculty and administrative positions. AUE is located in Dubai Intl. Academic City.

AUE is not just a place of learning but a hub of innovation and growth, where your expertise and aspirations find a welcoming environment.

At AUE, we believe Nothing is Impossible is the Pathway to Success

AUE comprises seven dynamic colleges: College of Law, College of Education, College of Design, College of Business Administration, College of Health Science, College of Media and Mass Communication, College of Computer Information Technology and College of Security and Strategic Studies. Each college boasts unique strengths and prestigious accreditations, reflecting our commitment to providing a world-class education.

The American University in the Emirates is accredited by SACSCOC (the Southern Association of Colleges and Schools Commission on Colleges) to award baccalaureate and master’s degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels

The American University in the Emirates is officially licensed to operate as a higher education institution and all its programs are accredited by CAA (the Commission for Academic Accreditation), Ministry of Education, United Arab Emirates.

The College of Business Administration is a proud member of AACSB (The Association to Advance Collegiate Schools of Business), and its degree programs (Bachelor of Business Administration, Master of Business Administration, Master of Sport Management) are accredited by AACSB) as of 2022.

The Bachelor of Computer Science in the College of Computer Information Technology is accredited by the Computing Accreditation Commission of ABET.

NASAD (The National Association of Schools of Art and Design) has granted the Bachelor of Science in Fashion Design, Bachelor of Science in Graphic Design, Bachelor of Science in Interior Design, and Bachelor of Science in Animation in the College of Design, the designation of Substantial Equivalency with accredited programs in the United States.