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Client Experience Coordinator – Boutique (Istinye)

Yesterday 2026/09/02
Other Business Support Services
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Job description

Reference code: JR128517 The story of Cartier is founded on curiosity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 10,000+ colleagues of more than 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity and innovation.









YOUR MISSION



As an Ambassador of the Maison, you will shape the first and last impression of Cartier. You will deliver an exceptional welcome, ensuring a seamless and elevated client journey while upholding the elegance and prestige of the Maison.



HOW WILL YOU MAKE AN IMPACT?



  • Client Welcoming & Engagement: Warmly welcome clients, creating a refined and engaging boutique experience.
  • Client Flow Management: Manage waiting times and client flow using the BOA system, ensuring a smooth and organized journey.
  • Client Orientation: Understand client needs and guide them to the appropriate Sales Associate for a personalized experience.
  • Boutique Excellence: Maintain the boutique’s impeccable standards and support daily operations when required.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?



  • Strong communication skills with a warm, professional approach
  • Client-centric mindset with attention to detail
  • Proactive, organized, and able to manage multiple priorities
  • Team player with a flexible attitude
  • Experience in client-facing roles, ideally within luxury retail or hospitality

WHO WE ARE



At Cartier, we celebrate individuality and believe that diversity inspires creativity and excellence. Join a Maison where you can grow, contribute, and create meaningful experiences.




This job post has been translated by AI and may contain minor differences or errors.
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