Client Experience Coordinator – Boutique (Istinye)

YOUR MISSION

As an Ambassador of the Maison, you will shape the first and last impression of Cartier. You will deliver an exceptional welcome, ensuring a seamless and elevated client journey while upholding the elegance and prestige of the Maison.

HOW WILL YOU MAKE AN IMPACT?

• Client Welcoming & Engagement: Warmly welcome clients, creating a refined and engaging boutique experience.
• Client Flow Management: Manage waiting times and client flow using the BOA system, ensuring a smooth and organized journey.
• Client Orientation: Understand client needs and guide them to the appropriate Sales Associate for a personalized experience.
• Boutique Excellence: Maintain the boutique’s impeccable standards and support daily operations when required.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Strong communication skills with a warm, professional approach
• Client-centric mindset with attention to detail
• Proactive, organized, and able to manage multiple priorities
• Team player with a flexible attitude
• Experience in client-facing roles, ideally within luxury retail or hospitality

WHO WE ARE

At Cartier, we celebrate individuality and believe that diversity inspires creativity and excellence. Join a Maison where you can grow, contribute, and create meaningful experiences.