Credit Controller

Salary: Market related

Location: Stellenbosch

Job type: Permanent

Industry: Food and Beverage / Manufacturing

Reference: CWR.CC.CB.06052026

COMPANY DESCRIPTION:

Our client is a beverage manufacturer located in Stellenbosch and they are looking for a Credit Controller to join their team as soon as possible.

JOB DESCRIPTION / PURPOSE:

MAIN DUTIES & RESPONSIBILITIES:

Financial Controls and Monthly reporting

• Compile and distribute monthly AR Ageing Analysis to the Financial Manager (FM), Sales Executives, and Key Account Managers (KAMs), including detailed commentary on overdue balances and breaches of credit terms.
• Prepare monthly customer cash flow projections to support financial planning and liquidity management.
• Ensure revenue integrity by validating all AR adjustments (settlement discounts, promotions, rebates), confirming proper authorization and compliance with internal policies.
• Manage debtor ledger risk, with a strong focus on resolving high-risk balances (90+ days) and improving recoverability.
• Conduct credit assessments for new and existing customers and facilitate credit limit increase requests for FM and CFO approval.
• Perform ongoing reviews of customer credit limits and submit well-motivated recommendations where limits are consistently exceeded.
• Place accounts on hold when limits are exceeded or payments are overdue

Supervise the Order-to-Cash (O2C) System & Workflow Management

• Oversee and optimize the end-to-end Order-to-Cash (O2C) process to ensure accuracy, efficiency, and alignment with financial controls.
• Identify process inefficiencies and implement system-driven improvements to enhance workflow performance.

SOP Governance & Compliance

• Maintain and continuously improve Standard Operating Procedures (SOPs) for Accounts Receivable and Sales Order functions.
• Drive standardization by enforcing adherence to SOPs and eliminating manual workarounds.
• Monitor compliance through periodic reviews of sales, invoicing, and credit note processes.
• Ensure accurate maintenance of customer trading terms within Syspro, including timely updates for renewals.
• Perform monthly rebate reconciliations, comparing provisions to actual payouts, and escalate unprovided or unauthorized rebates for approval.
• Review settlement discount usage, identifying and flagging non-compliant claims (e.g., discounts taken outside agreed terms).
• Reconcile monthly settlement discount provisions against actual payouts and report variances.
• Assess high-risk accounts and decide on escalations, legal action, or write-off

Departmental Leadership & Administration:

• Lead and manage a team of five, ensuring alignment with departmental objectives and performance standards.
• Oversee workforce administration, including leave approvals, timekeeping, and payroll-related sign-offs.
• Implement and maintain a training tracker to identify and address skills gaps within the team.
• Conduct regular performance and progress meetings to resolve challenges and drive continuous improvement.

EDUCATIONAL REQUIREMENTS:

• Grade 12
• Relevant tertiary qualification in Accounting, Finance, Credit Management, or a related field

EXPERIENCE AND SKILLS REQUIRED:

• Minimum 5+ years' experience in Credit Control / Accounts Receivable.
• Proven experience managing the full Order-to-Cash (O2C) process.
• Previous supervisory or team leadership experience.
• Experience working with ERP systems, preferably SYSPRO
• Strong Accounts Receivable and debtor management skills.
• Advanced Microsoft Excel and reporting skills.
• Ability to compile AR Ageing reports and cash flow projections.
• Knowledge of financial reporting and reconciliations.
• Strong analytical and problem-solving abilities.
• Understanding of SOP development, implementation, and compliance monitoring.
• Ability to identify process inefficiencies and implement workflow improvements.
• Knowledge of internal controls and audit requirements.
• Strong understanding of credit terms, customer trading terms, and risk analysis.

By submitting your CV, you acknowledge and agree that:

1. We may retain your personal information in our database for future employment opportunities and matching purposes.
2. We may contact you should a suitable position become available.
3. The information you have provided is true, correct, and up to date.

We endeavour to respond to all applications. However, if you do not hear from us within 14 days, please consider your application unsuccessful.