We are seeking a highly capable and experienced Technical Support Manager to lead and manage our technical support operations. This role is critical in ensuring that clients receive outstanding service and technical issue resolution across ARTCO’s diverse range of solutions. The ideal candidate will combine technical expertise with excellent leadership and customer service skills.
Key Responsibilities:
Qualifications & Skills:
Problem-Solving:
Strong analytical and troubleshooting skills, with the ability to prioritize and manage multiple tasks under pressure.
The Al-Rushaid Group is a prominent and leading Saudi owned company operating nationally and internationally principally involved in construction, engineering, manufacturing, trading, real estate and technology. Since our inception in 1978, our mission has been to provide a vehicle through which the most innovative professional companies in the world, could be responsive to the development needs of Saudi Arabia. To this date, our goal remains unchanged, in bringing the most successful and technologically advanced organizations together, to meet the demands of the Kingdoms economic growth. Our success is attributed to our unceasing strive for excellence, and to a dedicated staff determined in providing services that meet or exceed the expectations of our clients. Through our diverse manufacturing, service and investment companies the Al-Rushaid Group will continue to pioneer the energy strength of Saudi Arabia, and meet the future demands with foresight and careful planning that has established our well earned reputation.