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Retail Sales Manager

4 days ago 2026/05/16 Expires in 15 days
SAR 7,692 - SAR 11,538
Full time · Mid career · 2 - 10 Years of Experience
50-99 Employees · Accounting

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Job description

The Retail Sales Manager is responsible for leading the sales team to achieve financial targets, ensuring exceptional customer service, and maintaining high operational standards. You will be the driving force on the sales floor, coaching staff in real-time and optimizing inventory to maximize profitability.


Key Responsibilities

  • Sales Performance: Establish daily, weekly, and monthly sales goals. Monitor KPIs and implement corrective strategies to ensure targets are consistently met or exceeded.

  • Team Leadership: Recruit, train, and mentor sales associates. Conduct regular performance reviews and foster a high-performance culture.

  • Customer Excellence: Resolve high-level customer complaints and lead by example in providing a premium shopping experience.

  • Operations & Merchandising: Oversee visual merchandising displays to ensure they align with brand standards. Manage inventory levels, stock counts, and replenishment.

  • Reporting: Analyze sales trends and provide detailed reports on store performance, staff productivity, and market competitors.

  • Compliance: Ensure the shop adheres to local labor laws, safety regulations, and company policies (including MHRSD protocols)


Skills

Education: Bachelor’s degree in Business Administration, Marketing, or a related field.


Experience: 3–5 years of experience in retail sales, with at least 2 years in a supervisory or management role.

Leadership: Strong ability to motivate a diverse team and handle conflict resolution professionally.


Tech Savvy: Proficiency in Point of Sale (POS) systems and Microsoft Office (specifically Excel for sales tracking).


Communication: Fluent in Arabic and English (preferred for multicultural retail environments).

Analytical: Strong ability to interpret sales data and market trends.

This job post has been translated by AI and may contain minor differences or errors.

Preferred candidate

Years of experience
2 - 10 years
Residence location
Saudi Arabia
Degree
Bachelor's degree / higher diploma
Career level
Mid career
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